7c78 Privacy Policy — Your Information Is Safe With Us

1. Introduction

7c78 is an entertainment-focused online gaming platform built for users in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains what information 7c78 collects, why it is collected, and how it is used and kept secure.

By using the 7c78 website or mobile app, you are considered to have read this privacy policy and agreed to its terms. If you do not agree with this policy, please stop using our platform.

We comply with applicable data protection laws in Bangladesh and follow international standards. Registering with 7c78 means we consider you a trusted member, and we are committed to maintaining that trust.

2. What Data We Collect

7c78 collects only the information that is necessary. We never attempt to gather additional data without your consent.

2.1 Data Collected at Registration

• Full name and date of birth
• Mobile number (linked to Mobile Banking/Nagad/Rocket)
• Email address (optional)
• Residential address
• National ID (NID) number — for KYC verification

2.2 Data Collected Automatically During Platform Use

3. How Your Data Is Used

7c78 uses collected information solely for the specific purposes listed below. It is never used for any other reason without your permission.

3.1 Primary Use

• Creating and managing your account
• Processing deposits, withdrawals, and transactions
• Running gaming services properly
• Providing customer support
• Completing KYC verification

3.2 Security & Legal Purposes

• Prevention of fraud, money laundering, and cyberattacks
• Detection of multiple accounts
• Legal compliance
• Retained as evidence for dispute resolution

3.3 Service Improvement

• Analyzing platform performance
• Understanding user preferences to plan new features
• Offering relevant bonuses and promotions

4. Who Your Data May Be Shared With

7c78 does not generally share your information with anyone. However, exceptions may apply in the limited circumstances outlined below.

4.1 Payment Providers

Only the data required to complete transactions is shared with mobile banking partners such as Mobile Banking, Nagad, and Rocket. These partners handle such data in accordance with their own privacy policies.

4.2 Legal Authorities

We may be required to disclose information to relevant authorities due to court orders, government investigations, or legal obligations. In such cases, we will make every effort to notify you in advance where possible.

4.3 Technology Service Providers

Technology companies that support the operation of 7c78's platform (such as cloud hosting and analytics providers) may have limited access to your data. All of them operate under strict confidentiality agreements.

5. Cookies & Tracking Technologies

7c78 uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

5.1 Cookies We Use

• Essential Cookies: Maintaining login sessions and security verification — these cannot be disabled.
• Functional cookies: Remembering language preferences and settings.
• Analytics Cookies: Understanding which pages are used most — you can turn this off.

5.2 Disabling Cookies

You can disable non-essential cookies at any time from your browser settings. Please note that disabling essential cookies may cause some platform features to not work correctly.

6. How Long Your Data Is Retained

7c78 retains your data only for as long as necessary. All information is kept while your account remains active.

6.1 Retention Period

• Account information: For the duration of active account status and for 5 years after closure.
• Transaction records: A minimum of 7 years as required by law.
• KYC documents: 5 years after verification.
• Game history: 3 years for dispute resolution.
• Cookie data: At end of session or after a maximum of 1 year.

7. Your Privacy Rights

You have full control over your personal information at 7c78. Any of the requests below can be made through our support team.

8. Our Security Measures

7c78 uses state-of-the-art technology and processes to protect your data. Security is not just a feature for us — it is our core commitment.

8.1 Technical Safeguards

• TLS 1.3 / 256-bit SSL encryption for all data transfers.
• AES-256 encryption for databases.
• Multi-Factor Authentication (MFA) support.
• DDoS protection and firewall systems.
• Regular server security patching.

8.2 Organizational Safeguards

• Regular staff training on data privacy practices.
• Only authorized personnel can access your data.
• Annual third-party security audit.
• Commitment to notifying users within 72 hours in the event of a data breach.

9. Protection of Minors

7c78 is for users aged 18 and above only. We do not knowingly collect any information from minors.

9.1 Age Verification

Age is verified at registration and confirmed through a national ID during the KYC process. If an underage account is detected, it is immediately deactivated and all associated data is deleted.

10. Privacy Policy Changes

7c78 may update this privacy policy as needed. We will notify you in advance of any significant changes.

10.1 Notice of Changes

• For major changes, you will be notified by SMS or email at least 30 days in advance.
• The "Last Updated" date at the top of this page will always be kept current.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.